Service support of AOL
1.Three-year warranty.(Any quality problems with machine parts,except for blades,knife tool,felt,vacuumpum we will provide new ones for free.)
2.Lifetime free service
3.Software lifetime Free upgrade
How AOL’s after-sales team works
-Time node1:After you pay the deposit for the order
Our sales will build a chat group as you paid deposit remotely. And our after-service engineer will solve the problems for you.
Sales would ask our factory about the production status of your machine every day , and report to you
every three days by video sand photos
We have 3 times Strict quality in sections, when the machine is finished, sales will send the whole process videos to you by email and WhatsApp.
-Time node2: After you received the machine
Our sales will send you our instructions manual,our teaching videos to show you how to operate, our software is very easy toopera, so as usual the video is enough for you. If you or your employee could not learn how to use by teaching video, our engineer will teach your employee online, until you could use it without problems.
-Time node3:When youmeet problems
If you have any question sand problems,JUST CALL US, and we will solve it.Every week sales
will ask you about how’s your business going and is the reany problem about our machine. To make
sure you get the profit with using our machine. And if the reany problems, sales will tell to our R&D
team, improving and up grading our software for you for free.
-Time node 4: When you want to repurchase our second machine.
We will give you our certain preferential prices for all of our machines. We also produce the laser engraving & cutting machines.
P.S.Our warranty is 3years
AOL CNC Equipment Co., Ltd. is a high-tech enterprise specializing in the development, manufacturing, sales and after-sales service of flexible material cutting and laser cutting machines. It mainly includes CNC intelligent blade cutting machines, laser marking machines and other types of cutting machines. , It can meet the cutting processing of metal materials and flexible materials of different materials, and is widely used in advertising packaging, composite materials, carpet industry, clothing textiles, automotive interiors, and leather industries. In addition, AOL also has an independent CNC cutting machine brand AOYOO.
AOL CNC Equipment Co., Ltd. is a high-tech industry in China, an AAA-level credit enterprise. The product quality has undergone multiple tests, the after-sales system is complete, and it has a one-to-one professional after-sales team. The fastest response speed to solve user problems has been More than 8,000 users have provided reliable CNC cutting machines, providing high precision and fast cutting.
AOL is committed to multi-industry flexible material cutting solutions for global users. The annual output of high-quality CNC cutting machines in the AOL factory can reach 1,000 units, and each machine is provided with a three-year warranty service.
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Material: flexible material
AOL CNC cutting machine is suitable for product customization or sample cutting. It can automatically and accurately perform cutting and other processing. CNC cutting machine supports different types of cutting, (such as through cutting, kiss cutting. V-groove, compliance, milling, etc. ), it can be widely used in textiles, car interiors, leather, advertising packaging, carpets, composite materials, etc. AOL intelligent blade cutting machine has high precision and high efficiency. Our professional after-sales can provide automatic cutting solutions for various industries.